Provide for guests with hearing or sight impairments – The Caterer

Accessibility is about much more than providing facilities for people who use wheelchairs. Here’s how hotel design can support guests with hearing or sight impairments

Peter Banks, managing director at 90-bedroom Rudding Park, Harrogate, hits the nail on the head when he says: “Accessibility extends to so much more than facilitating the use of wheelchairs.”

He cites the fact that only 8% of disabled people use a wheelchair, with many more having other mobility, cognitive, hearing…….

Accessibility is about much more than providing facilities for people who use wheelchairs. Here’s how hotel design can support guests with hearing or sight impairments

Peter Banks, managing director at 90-bedroom Rudding Park, Harrogate, hits the nail on the head when he says: “Accessibility extends to so much more than facilitating the use of wheelchairs.”

He cites the fact that only 8% of disabled people use a wheelchair, with many more having other mobility, cognitive, hearing or visual impairments. And he should know because the luxury country house hotel scooped the Accessibility Catey in 2018, becoming more inclusive by, for example, translating menus into braille and holding deaf-awareness courses for staff to give them an introduction to sign language.